Although great care has been taken in compiling the content of this website, we are not responsible or in any way liable for the currency of the information, for any errors, omissions or inaccuracies, or for any consequences arising there from.

By using this site you agree to the Terms & Conditions outlined below. If you do not agree to the Terms & Conditions, please do not use this site. Changes may be made to these Terms & Conditions at any time, without prior notice.

This site & these Terms & Conditions shall be intepreted in accordance with, & governed by, the laws of New Zealand. The Travel Clinic does not accept any liability for any loss or damage that may directly or indirectly result from an error or omission in information provided on this site.

Shipping Terms 

Orders will be shipped once payment is received. Nationwide Standard Courier to Physical Address in NZ $6. Rural delivery within NZ $10. Australia Physical Address $10. Free courier for orders over $100 NZ wide (free up to a maximum order size to fit a A3 express mail pack). NB: Large or heavy items may incur extra charge.

Return & Refund Policy

If you are not completely satisfied with your purchase, any defective or unused items may be sent back and will be refunded in full.  We will only accept return of goods within 14 days from date of dispatch, proof of purchase must be supplied. Goods should be returned to Travel Clinic, Apollo Centre, 119 Apollo Drive, Albany, North Shore City, Auckland 0630. All items for return must be in their original packaging. The customer will cover all costs of returning goods, unless the item(s) where delivered in error or are faulty.

If you have any questions regarding the Terms & Conditions or want to contact the Travel Clinic please send an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it